DATAMAXIMUS LEGAL
These Terms and Conditions govern the use of DataMaximus’ website, CRM platform, implementation services, automations, AI voice agents, chat agents, and related products or services.
Effective Date: May 12, 2026
Welcome to DataMaximus. By using our website, purchasing our services, accessing our platform, or working with DataMaximus, you agree to these Terms and Conditions. If you do not agree, you should not use our website, platform, or services.
DataMaximus provides a CRM platform and builds automations, voice agents, chat agents, and follow-up systems for service businesses that need better lead follow-up, appointment booking, CRM organization, pipelines, workflows, and customer communication systems.
1. Company Overview
DataMaximus provides software, systems, and implementation services for businesses. Our services may include, but are not limited to:
- CRM platform access
- Sales pipeline setup
- Calendar and appointment booking setup
- Forms and survey setup
- Funnel and landing page setup
- Email and SMS automation
- Missed-call text-back systems
- Review automation
- Chat widgets
- AI chat agents
- AI voice agents
- Workflow automation
- Tags and custom fields
- Reporting and lead tracking
- Training, support, and optimization
DataMaximus may offer both recurring software subscriptions and done-for-you implementation services.
2. Eligibility
By using our website, platform, or services, you represent that you are at least 18 years old and have the legal authority to enter into this agreement on behalf of yourself or the business you represent.
If you use our services on behalf of a business, you agree that you are authorized to bind that business to these Terms.
3. Services Provided
DataMaximus may provide software access, CRM setup, automation setup, AI agent setup, consulting, training, technical support, and related implementation services.
The specific services provided to you will depend on the package, proposal, invoice, agreement, order form, or subscription plan you select.
Unless expressly stated in writing, DataMaximus does not guarantee any specific business result, revenue increase, number of leads, appointment bookings, sales, conversions, rankings, or customer outcomes.
4. Software Platform and Third-Party Tools
DataMaximus may use, resell, configure, integrate with, or build systems on top of third-party software platforms, including CRM, email, SMS, voice, AI, automation, hosting, analytics, payment, and communication tools.
You understand that some features depend on third-party providers. DataMaximus is not responsible for outages, changes, errors, downtime, price increases, policy changes, or discontinued features caused by third-party platforms.
You may also be required to comply with the terms, policies, and acceptable use rules of those third-party providers.
5. Account Access and Security
You may be required to create an account or provide login access to certain systems so DataMaximus can perform services.
You are responsible for:
- Maintaining accurate account information
- Protecting your usernames and passwords
- Controlling access to your account
- Notifying us of unauthorized access
- Ensuring your team uses the platform properly
DataMaximus is not responsible for losses caused by your failure to protect login credentials or account access.
6. Client Responsibilities
To allow DataMaximus to perform services properly, you agree to provide timely access to any necessary information, assets, approvals, accounts, branding, copy, offers, calendars, domains, phone numbers, email addresses, compliance information, and business details.
You are responsible for the accuracy, legality, and completeness of all materials, claims, offers, customer data, and business information you provide.
Delays in providing required information may delay project completion, launch timelines, or service delivery.
7. Payments and Billing
Fees for DataMaximus services may include one-time setup fees, monthly subscription fees, usage-based fees, support fees, optimization fees, or other service charges.
By purchasing our services, you agree to pay all fees listed on the applicable checkout page, invoice, proposal, order form, or agreement.
Unless otherwise stated in writing:
- Setup fees are due upfront.
- Monthly subscriptions are billed on a recurring basis.
- Usage-based charges may apply for email, SMS, phone calls, AI voice usage, AI chat usage, or other metered services.
- Late or failed payments may result in service interruption, account suspension, or termination.
You authorize DataMaximus or its payment processor to charge your payment method for all approved fees.
8. Subscription Terms
If you purchase a recurring subscription, your subscription will continue until canceled according to the cancellation policy stated in your agreement, checkout terms, or invoice.
You are responsible for canceling before your next billing date if you do not wish to continue service.
Cancellation of a subscription may result in loss of access to the platform, automations, phone numbers, workflows, funnels, calendars, forms, AI agents, or related services.
9. Refund Policy
Unless otherwise stated in writing, all setup fees, implementation fees, customization fees, consulting fees, and completed service fees are non-refundable.
Subscription fees may be non-refundable once billed, unless otherwise required by law or expressly agreed in writing by DataMaximus.
Because DataMaximus may begin work immediately after purchase, you understand that payments compensate DataMaximus for time, planning, setup, software access, configuration, and implementation work.
10. Cancellations
You may cancel eligible recurring services by providing written notice to DataMaximus at least [Insert Number] days before your next billing date.
Cancellation does not automatically refund prior payments. You remain responsible for all fees incurred before cancellation.
DataMaximus may cancel or suspend services if you fail to pay, violate these Terms, misuse the platform, engage in unlawful activity, or create risk for DataMaximus, its vendors, or other users.
11. AI Voice Agents, Chat Agents, and Automation
DataMaximus may build or configure AI voice agents, chat agents, automated follow-up systems, and related tools.
You understand and agree that:
- AI-generated responses may not always be perfect, accurate, complete, or appropriate.
- AI agents should be monitored and reviewed by your business.
- You are responsible for ensuring AI conversations, scripts, claims, offers, and responses comply with applicable laws and industry rules.
- DataMaximus does not guarantee that AI agents will book every appointment, answer every question correctly, or replace human judgment.
- You are responsible for reviewing and approving AI agent prompts, workflows, scripts, and intended use cases.
- DataMaximus may recommend testing, monitoring, and ongoing optimization for AI systems.
12. SMS, Email, Phone, and Communication Compliance
If you use email, SMS, phone, voicemail, AI voice, chat, or other communication tools through DataMaximus, you are responsible for complying with all applicable laws, rules, and regulations, including but not limited to:
- TCPA
- CAN-SPAM
- CTIA guidelines
- A2P 10DLC requirements
- State and federal privacy laws
- Do-not-call rules
- Consent and opt-in requirements
- Industry-specific advertising and communication rules
You agree not to send spam, unlawful messages, misleading claims, or unauthorized communications.
You are responsible for obtaining proper consent from leads, customers, prospects, and contacts before sending automated messages, SMS, emails, or calls.
DataMaximus is not responsible for penalties, carrier filtering, message blocking, account suspension, legal claims, or compliance violations caused by your messaging practices, customer lists, offers, scripts, or campaigns.
13. Client Data
You retain ownership of the customer data, lead data, contact information, business information, and other content you provide to DataMaximus or upload into the platform.
You grant DataMaximus permission to access, process, configure, organize, transmit, and use your data as needed to provide services.
You are responsible for ensuring that all data you provide was lawfully collected and may lawfully be used for the intended purpose.
14. Privacy
Your use of DataMaximus is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
By using our website, platform, or services, you agree to our Privacy Policy.
15. Intellectual Property
All DataMaximus branding, website content, systems, frameworks, templates, workflows, training materials, documentation, designs, processes, and proprietary materials are owned by DataMaximus or its licensors.
You may not copy, resell, distribute, license, reproduce, or create derivative works from DataMaximus materials without written permission.
Upon full payment, you may use the custom assets, workflows, pages, automations, and configurations created specifically for your business for your own internal business operations, unless otherwise stated in writing.
DataMaximus retains the right to reuse general knowledge, methods, templates, frameworks, automations, ideas, and non-confidential know-how developed through its work.
16. Acceptable Use
You agree not to use DataMaximus services for unlawful, harmful, abusive, deceptive, or prohibited purposes.
You may not use our platform or services to:
- Send spam or unauthorized messages
- Violate privacy laws
- Mislead customers or prospects
- Promote illegal products or services
- Harass, abuse, or threaten others
- Upload malicious code or harmful software
- Interfere with platform security
- Reverse engineer or copy our systems
- Violate third-party platform rules
- Engage in fraudulent or deceptive business practices
DataMaximus may suspend or terminate access if we believe your use violates these Terms or creates legal, technical, reputational, or operational risk.
17. No Guarantee of Results
DataMaximus may help improve systems, follow-up processes, lead management, appointment booking, customer communication, and operational workflows.
However, results depend on many factors outside our control, including your offer, market, sales process, ad quality, lead quality, response times, pricing, staff performance, customer demand, and business operations.
We do not guarantee:
- More leads
- More booked appointments
- More sales
- Higher revenue
- Specific conversion rates
- Specific AI agent performance
- Specific marketing outcomes
- Specific customer responses
Any examples, case studies, projections, or estimates are for illustration only and do not guarantee future results.
18. Support and Maintenance
Support may be provided according to the package, subscription, agreement, or support plan you purchase.
Support may include troubleshooting, system updates, minor changes, training, optimization, or technical assistance.
Unless otherwise stated in writing, support does not include unlimited rebuilds, new funnels, new campaigns, major strategy changes, custom development, emergency support, or work outside the original service scope.
19. Project Timelines
Any project timelines provided by DataMaximus are estimates unless expressly stated as guaranteed in writing.
Timelines may be affected by client delays, missing information, third-party platform issues, technical problems, compliance reviews, domain setup, email/SMS approvals, payment delays, or scope changes.
DataMaximus is not responsible for delays caused by client inaction or third-party providers.
20. Revisions and Scope Changes
Your package may include a defined number of revisions, updates, or included services.
Additional requests outside the original scope may require additional fees.
DataMaximus may provide a separate quote, invoice, or agreement for expanded services, additional automations, advanced AI agents, extra funnels, custom integrations, or ongoing optimization.
21. Testimonials and Case Studies
Unless you request otherwise in writing, DataMaximus may reference your business name, logo, general project type, results, or testimonial for marketing purposes.
DataMaximus will not intentionally disclose sensitive confidential information without permission.
22. Confidentiality
Both parties agree to use reasonable care to protect confidential information shared during the business relationship.
Confidential information may include business strategies, customer lists, login credentials, pricing, internal processes, technical information, and proprietary materials.
Confidentiality obligations do not apply to information that is publicly available, independently developed, lawfully received from another source, or required to be disclosed by law.
23. Disclaimers
DataMaximus provides services on an “as available” and “as is” basis unless otherwise stated in writing.
We do not warrant that our website, platform, automations, AI agents, workflows, integrations, or third-party tools will be uninterrupted, error-free, secure, or free from defects.
We disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
24. Limitation of Liability
To the maximum extent permitted by law, DataMaximus shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, lost leads, lost business opportunities, or business interruption.
DataMaximus’ total liability for any claim shall not exceed the amount you paid to DataMaximus for the specific service giving rise to the claim during the three months before the claim arose.
Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.
25. Indemnification
You agree to defend, indemnify, and hold harmless DataMaximus, its owners, team members, contractors, vendors, partners, and affiliates from any claims, damages, losses, liabilities, penalties, costs, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any law or regulation
- Your customer communications
- Your marketing claims or offers
- Your data, content, or contact lists
- Your misuse of AI agents, SMS, email, phone, or automation tools
- Your violation of third-party platform terms
26. Termination
DataMaximus may suspend or terminate your access to services if you violate these Terms, fail to pay, misuse the platform, create legal or compliance risk, or engage in conduct that may harm DataMaximus, its vendors, or other users.
Upon termination, your right to access the platform and services may immediately end.
You are responsible for exporting any data you need before cancellation or termination, where export functionality is available.
27. Data Export and Account Transfer
If your services end, DataMaximus may assist with reasonable data export or transfer requests where technically available and permitted by third-party platforms.
Additional fees may apply for account migration, data export, rebuilds, or transfer assistance.
Some platform configurations, automations, templates, phone numbers, AI agents, or proprietary assets may not be transferable depending on the software provider, account structure, or agreement terms.
28. Changes to Services
DataMaximus may update, change, remove, improve, or discontinue any part of its website, platform, packages, pricing, services, features, or offerings at any time.
For existing paid customers, material changes to active services will be handled according to the applicable agreement, subscription terms, or written notice provided by DataMaximus.
29. Changes to These Terms
We may update these Terms and Conditions from time to time.
The updated version will be posted on our website with a revised effective date. Continued use of our website, platform, or services after changes are posted means you accept the updated Terms.
30. Governing Law
These Terms shall be governed by and interpreted according to the laws of the State of [Insert State], without regard to conflict of law principles.
Any disputes shall be handled in the courts located in [Insert County and State], unless otherwise required by law.
31. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
DataMaximus
Email: [email protected]
Website: datamaximus.com
Address: 410 E. Jackson St, Tampa, FL 33602
32. Entire Agreement
These Terms, together with any proposal, invoice, order form, service agreement, privacy policy, or written agreement between you and DataMaximus, make up the entire agreement between you and DataMaximus regarding your use of our website, platform, and services.
If there is a conflict between these Terms and a signed written agreement, the signed written agreement will control.
AI, CRM, Automations, Voice Agents, and Follow Up Systems.